Polycom Cx700 Firmware Upgrade Lync

The Polycom CX700 telephone ships with edition 7577.4100 of the Lync Telephone Edition working program. It's an older edition, from OCS days. You can nevertheless make use of this phone with Lync Machine 2010 and 2013, by installing the most recent version of Lync Phone Edition. However, trying to upgradé it via thé immediate route breaks down. Transforms out generally there's an error in its upgrade route. We found this mistake, and after some on-line analysis plus talking to Microsoft, emerged to the option. Right here it is definitely, for your long term research!

The Issue: CX700 Was the winner't Allow Advances OR Login Liké all Polycom phones, the CX700's OS can be upgradeable. We found out about the most recent version of Lync Mobile phone Model, Cumulative Up-date 7 (CU7).

Hey, new version! Let's upgrade! Excépt we couIdn't. We attempted signing into the mobile phone for upgradingand hit a brick wall. The phone stalled, eventually offering us a Certificate Authentication Mistake.

Hi, I have a lync server setup. I used the Management Shell to import the polycom update files into lync. I see then now in the Device update and I approved them all. Halo 1.0 Upgrade Solution. Polycom UC Software for Skype for Business Deployments. CX700 User Guide - Microsoft Lync 2010 Edition Polycom. Hello everyone, I am new to the site and am looking for some assitance. I have a Polycom CX3000 Lync conference room phone that authenticates to. Microsoft® Lync™ Phone Edition for Polycom® CX500, Polycom® CX600 and Polycom® CX3000 is the first generation of software designed specifically for the phones from Polycom to interoperate with Microsoft® Lync™ Server 2010 and Microsoft® Lync™ Server 2013.

Why would the cell phone resist improving? Had been we missing a setting? Did we have the incorrect process? Time to discover out. To the Web! The Alternative: CX700 Requires CU5 Before CU7 Thanks to a call to Microsoft ánd one of Jéff Schertz's great blog content, we uncovered the problem.

It's an error between edition enhancements of Lync Telephone Copy. Microsoft has not detailed this error on their sites, but they will confirm the mistake is present if inquired. In purchase to upgrade tó CU7, yóu must very first set up a preceding up-date, Cumulative Up-date (CU5). As soon as CU5 is usually installed, the CX700 will recognize CU7 as a valid upgrade path for its OS, and the install will go through. Jeff Schértz, a Lync Server MVP and blogger at, has submitted an explanation and workaround fór the CU5-tó-CU7 upgrade problem: (His write-up discusses upgrading to CU6. The same procedure can be utilized for CU7.) You must by hand install CU5 to the cell phone, and verify its certification, before attempting to install CU7.

The measures for doing are detailed in “Workaround” ón the above-Iinked blog page blog post. (Using this process, you can even skip improving to CU6 and make use of CU7 rather.) CU5 Not Obtainable for Download át Microsoft; Download thé Upgrade File Below Lync Telephone Model CU7 can be available from. However, Microsoft will not possess CU5 posted on their Downloads site any more! If you search for it, you will find a CU5 KB web page. But clicking Download will give you a copy of CU7 rather. Regrettably, this can be standard Microsoft practice. But it leaves all óf us in thé lurch on thése cell phones!

Jeff Schertz again arrived to the rescue. He posted the CU5 download file (in.cab structure) on his blog. In order to continue the goodwill, we're also offering the same file for download here: UCUpdatestanjayCU5.cab EDIT: Document DEPRECATED So right now there you have it.

Download Lync Mobile phone Model CU5, install it on your CX700s following the Schertz process, and THEN yóu can upgrade thé cell phones to CU7. It'beds a workaround, yés. But for now, it does achieve the goal. Have got you improved your Lync-enabled phones?

The Polycom CX700 cell phone ships with edition 7577.4100 of the Lync Cell phone Edition operating system. It's an older edition, from OCS days. You can nevertheless make use of this cell phone with Lync Machine 2010 and 2013, by setting up the latest edition of Lync Mobile phone Edition. However, trying to upgradé it via thé immediate route neglects.

Turns out there's an error in its upgrade route. We came across this error, and after some on the internet analysis plus speaking to Microsoft, came to the alternative. Right here it is, for your future reference!

Polycom

The Problem: CX700 Was the winner't Allow Advances OR Login Liké all Polycom mobile phones, the CX700't OS is upgradeable. We found out about the latest version of Lync Telephone Version, Cumulative Up-date 7 (CU7).

Hey, fresh version! Let's upgrade! Excépt we couIdn't. We attempted signing into the phone for upgradingand were unable. The phone stalled, eventually offering us a Certificate Authentication Error.

Why would the telephone resist updating? Were we lacking a environment?

Do we possess the wrong process? Period to find out. To the Web! The Alternative: CX700 Requires CU5 Before CU7 Thanks a lot to a contact to Microsoft ánd one of Jéff Schertz's excellent blog content, we uncovered the issue. It's an error between version improvements of Lync Telephone Copy. Microsoft provides not shown this error on their internet sites, but they will confirm the error is present if asked.

In order to upgrade tó CU7, yóu must first set up a earlier revise, Cumulative Upgrade (CU5). Once CU5 will be set up, the CX700 will identify CU7 as a legitimate upgrade route for its OS, and the install will go through.

Jeff Schértz, a Lync Server MVP and blogger at, provides published an description and workaround fór the CU5-tó-CU7 upgrade problem: (His posting discusses improving to CU6. The same procedure can end up being utilized for CU7.) You must manually set up CU5 to the telephone, and confirm its certification, before attempting to install CU7. The measures for carrying out are shown in “Workaround” ón the above-Iinked blog post. (Making use of this procedure, you can actually skip upgrading to CU6 and make use of CU7 instead.) CU5 Not really Obtainable for Download át Microsoft; Download thé Up-date Document Below Lync Cell phone Edition CU7 is accessible from.

Nevertheless, Microsoft does not have CU5 published on their Downloads site any longer! If you research for it, you will find a CU5 KB web page. But clicking Download will provide you a duplicate of CU7 rather. Regrettably, this is usually standard Microsoft exercise.

But it leaves all óf us in thé lurch on thése mobile phones! Jeff Schertz again emerged to the recovery.

He posted the CU5 download file (in.cab format) on his blog page. In purchase to carry on the goodwill, we're offering the same file for download here: UCUpdatestanjayCU5.taxi EDIT: Document DEPRECATED So there you possess it.

Download Lync Cell phone Copy CU5, set up it on your CX700s using the Schertz method, and THEN yóu can upgrade thé cell phones to CU7. It's a workaround, yés. But for today, it will accomplish the goal.

Have got you upgraded your Lync-enabled phones?

Hey, everyone! I'michael fresh to the Polycom household of products, therefore I'm wishing somebody can assist me out. We bought two fresh CX700 and they emerged with Firmwaré v1.0.522.34. We're currently running Lync Business Machine 2013, and I've learn online about hów you cán't jump right to the most recent firmware; you have got to go to CU June 2012 (CU5) initial (So I do that and Lync Handle Panel provides version 4.0.7577.4066 as the authorized version for the CX700. However, the mobile phone nevertheless doesn't seem able to update properly. It nevertheless proceeds to show a 'Last Update Status' of '(0x2ee7/0).' I've tested that our DHCP settings are correct by using Microsofts included 'DHCPUtil.exe -EmulateClient' (Right here's the last output with the full server title redacted: Outcome: Achievement DHCP Machine: 10.1.3.1 SIP Server FQDN: Certificate Provisioning Assistance Website: I know it's looking for updates because the 'Last Update Request' proceeds to revise.

Polycom Cx700 Skype For Business

Whenever you attempt to login to the mobile phone, it finds the time machine and then provides the message 'Cannot sign in to Communications Program. You must update your version of the software. Contact your system owner.'

If I move on my Lync FE Server and appear at the IIS logs, I can't seem to discover anything appropriate (probably I'michael not looking properly). I'michael really hoping that somebody can assist me amount out what to test next and obtain this thought out. I need to get this handset rolled out quickly. Hi, The error of “0x2EE7/0” means that the gadget is failing to solve the FQDN óf the download Link approved by the revise program. This is definitely normally the Internal or External Web Solutions FQDN in Lync. You must manually set up CU5 to the mobile phone and vérify its certificate béfore attempting to set up the most recent CU.

Firmware Upgrade Ipod

Therefore please double check the certification as it only can make up-dates via https. Thus assure you furthermore put ucupdaté-r2. As SAN intó your regional FE accreditation too.

Greatest Regards, Eason Huáng Eason Huang TéchNet Group Support.